91香蕉视频成人在线

Student Complaint and Resolution Procedures

91香蕉视频成人在线 has been approved by Massachusetts to participate in the National Council for State Authorization Reciprocity Agreements. is a voluntary, regional approach to state oversight of postsecondary distance education.

Student Complaints

Students who wish to file a complaint at 91香蕉视频成人在线 should refer to the Graduate Student Handbook and Undergraduate Student Handbook for updated policies and procedures.

If students have any questions they should consult the dean of students. If upon consultation, no other policy or procedure is more applicable, students should .

If a student鈥檚 complaint is not resolved at the institutional level, the student may file a complaint with the Massachusetts Department of Higher Education (DHE). There are two ways to file a complaint with DHE based on where the student is located.

For Massachusetts Residents and Online Students in Non-SARA Member States and Territories

Students may file a complaint with the Massachusetts Department of Higher Education (DHE) by using the at any time. The DHE should be used by students who are located in:

  • Massachusetts
  • Non-SARA Member States or Territories (e.g., California, Guam, etc.)

For Online Students Located in

The Massachusetts Department of Higher Education, in its capacity as the SARA portal entity for Massachusetts, reviews and evaluates student complaints regarding distance learning programs offered by Massachusetts-based institutions that are members of SARA in accordance with .

After the student has exhausted the college鈥檚 complaint procedures, if the student鈥檚 complaint has not been resolved, the student may file a complaint with the DHE by using the . The DHE should be used by students who are located in . This includes all students who are located in SARA member states and territories for the purposes of completing out-of-state learning placements, such as internships, practica, clinical experiences, etc. in SARA member states and territories outside Massachusetts.

Additional information from the DHE鈥檚 is below:

The SARA complaint process is as follows:

  1. Students must first attempt to resolve their complaint using internal administrative procedures offered by the SARA institution.
  2. After all administrative remedies have been exhausted with the MA-SARA institution, the student may submit a SARA Complaint via the URL below.
  3. The Department shall send a copy of the complaint to the institution that is the subject of the complaint;
  4. Within 30 days of the date that the Department sends a copy of the complaint to the institution, the institution must provide a written response to the student and the Department.

More information about DHE鈥檚 complaint process can be found .